Frequently Asked Questions

Everything you need to know about Fix-My-Stay. Can't find what you're looking for? Our team is here to help.

General

Ordering & How It Works

Delivery & Pickup

Pricing & Payments

Deposits & Authorization Holds

Items & Availability

Service Areas

Hosts & Hotels

Support & Issues

Cancellations

Still unsure?

Fix-My-Stay exists to make temporary stays workable when things don't go as planned. Clear pricing, clear expectations, and practical help—when you need it.